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Projects

SSL

Storage

Domains

Sub-domains

Your Text

Your Text

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Blue Package

R1395

ONCE OFF COST

3 Pages

Professional Design

WordPress based Website

Mobile Friendly

Simple Contact Form

Social Media Links

3 Emails Created

Theme Installs


SSL Certificate

Green Package

R1895

ONCE OFF COST

5 Pages

Professional Design

WordPress based Website

Mobile Friendly

Simple Contact Form

Social Media Links

Emails Created

Theme Installs

Google Maps

SSL Certificate

Yellow Package

R2895

ONCE OFF COST

10 Pages

Professional Design

WordPress based Website

Mobile Friendly

Advance Contact Form

Social Media Links

10 Emails Created

Theme Installs

Google Maps

SSL Certificate

Red Package

R4195

ONCE OFF COST

20 Pages

Professional Design

WordPress based Website

Mobile Friendly

Advance Contact Form

Social Media Links

20 Emails Created

Theme Installs

Google Maps

SSL Certificate

Maintenance Service Fee” shall mean a rate paid by the customer for website maintenance and maintenance related support. This fee is paid monthly. The fee depends on the selection of the maintenance level upon application.

Website Maintenance” shall mean basic website changes and additions and does not including Server-Side Scripting or Database modifications.

Server-Side Script” shall mean a program that is processed on the server, before the information ever reaches the user’s computer. These programming languages include but are not limited to PHP, ASP and ASP.NET.

Term” shall mean the initial (12) twelve-month term of Website Maintenance after election by customer.

Renewal Term” shall mean any (12) twelve-month term of Website Maintenance services elected by customer subsequent to the Term.

Software” shall mean any artwork, programs, procedures, rules, and any associated documentation pertaining to the operation of a website. For example, a website, Content Management System, 3rd party applications like Forums, Blogs etc.

Customer Responsibilities

Obligations

The customer agrees to provide Smith Web Design with reasonable access to all necessary personnel to answer any questions about any problems reported by the customer regarding the Website. Customer also agrees to promptly implement all updates provided by either a 3rd party or Smith Web Design if requested. When requested and necessary, the customer shall provide Smith Web Design in writing a reasonable description of the maintenance required along with any additional information or software required to complete the Website Maintenance.

Primary Contacts

The customer shall appoint one (1) individual within customer’s organization to serve as primary contact between the customer and Smith Web Design and to receive support through Smith Web Design telephone support center alternatively via the support email. All the customer’s support enquiries shall be initiated through these contacts and logged internally.

Level of Support

99% of the time Smith Web Design will start works on your Website Maintenance within (2) working days of receiving the request.

Support Service Deskscreen tag
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